If you are a cheerful person who loves making people happy, loves talking to people and is excited to interact with fans and readers, this job is for you!
One of the major roles in the company is as Customer Experience Manager. Making recommendations and serving information will be your responsibility. To make sure that all feedback is forwarded to the entire team will be beneficial in order for us to improve what we do. Make the customer experience the best by providing exceptional customer service to them.

•       Give customers a personalized experience.
•       Address and resolve customers’ daily issues and concerns
using different support channels.
•       Make personalized solutions and analyze customer feedback.
•       Engage the customer community

•       Excellent Oral and Written English communication skills
•       Enjoy customer communication
•       Web-savvy
•       Good Communicator
•       At least 2 years experience in Customer Service
•       A Team player who is open to learning and growth in a
challenging environment
•       A self starter with an innovative mind
•       Can carry out customer support through email and calls
•       A  Background in Psychology or communication is a plus, but
not required

Send us your resume with a video cover letter. On a 3 minute video,
record yourself telling us why you are fit for this job. Tell us about your passions, motivations, and how you love the internet. Be specific about what you can put into the team. Upload your video on YouTube and send us the link along with samples of your writing or other portfolios that showcase your talent.